Parramatta Park

Visitor Assistance

Need help?  Our staff are happy to assist. 

Want to hire a shelter?  Shelters are available to hire, fees apply. For more information, see Hire a Venue.


To report breakages, dumped rubbish, faulty facilities or lost dogs, please call the numbers below or email


Mon-Fri, 9am-5pm: phone 9895 7500 to speak to a staff member.


Sat-Sun and Public Holidays, 8.30am-4pm: phone 0419 122 763 to talk to one of our Rangers.


If you require assistance after the park gates close, call our security services provider on 1300 133 456.


For emergency situations, please call 000 (or 112 from a mobile phone).


If you see anti-social behaviour or malicious damage occurring in the Park, call the Police Assistance Line on 131 444.


Using the Park

Please treat the Park, its plants, wildlife and others with respect and care.

The Park Visitor Use and Activities Policy, and Shelter Hire Terms and Conditions are designed to ensure everyone enjoys their experience at Parramatta Park without detriment to the natural environment.


View the Parramatta Park Regulation 2012 and the Parramatta Park Trust Act 2001 for more information.


Is it ok to barbecue?  Visit the NSW Rural Fire Service website to check Total Fire Ban status. Only the Park barbecues may be used during Total Fire Bans. At other times, you are able to use your own barbecues.


Can I bring my dog? Yes of course, but all animals must remain on a leash at all times in the Park and cleaned up afterwards. 


Accessibility: Parramatta Park is committed to ensuring everyone is able to access and enjoy the picnic areas. There is a number of accessible parking spots located throughout the Park and all permanent toilet facilities have an accessible toilet.

For major events, accessible parking is available for RMS mobility parking passes. To register for accessible parking and to receive information about the accessible viewing areas for each event, please email us at with the Subject Line: Accessible Parking for "Insert Event Name". 


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